{"id":19230,"date":"2020-11-12T15:05:32","date_gmt":"2020-11-12T15:05:32","guid":{"rendered":"https:\/\/www.turnbull.co.uk\/cms\/?page_id=19230"},"modified":"2026-07-02T11:24:44","modified_gmt":"2026-07-02T11:24:44","slug":"online-account-request","status":"publish","type":"page","link":"https:\/\/www.turnbull.co.uk\/cms\/customer-service\/online-account-request\/","title":{"rendered":"Access Trade Account Online"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row css=&#8221;.vc_custom_1634552616185{background-color: #f2f2f2 !important;}&#8221;][vc_column el_class=&#8221;titlerow&#8221; css=&#8221;.vc_custom_1614241899052{padding-top: 20px !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1 style=\"text-align: center;\">Access My Account Online<\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column el_class=&#8221;benefits-container&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Online Account Benefits<\/h2>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<ul>\n<li>Access your agreed trade prices<\/li>\n<li>View previous invoices, payments and statements<\/li>\n<li>View your quotes and convert to orders with your local branch<\/li>\n<li>Build lists of your most commonly purchased product<\/li>\n<li>Manage multiple site delivery addresses<\/li>\n<li>Free deliveries from your local branch<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_video link=&#8221;https:\/\/www.youtube.com\/embed\/yfEcQvWWeN8&#8243; align=&#8221;center&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;orange&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 data-start=\"809\" data-end=\"836\">How to Get Online Access<\/h2>\n<p data-start=\"254\" data-end=\"339\">The fastest way to access your account online is through your <strong data-start=\"316\" data-end=\"338\">Welcome Pack email<\/strong>.<\/p>\n<p data-start=\"341\" data-end=\"517\">When your account was set up, you were sent an email containing a yellow <strong data-start=\"412\" data-end=\"429\">\u201cGet Started\u201d<\/strong> button. Clicking this button allows you to activate your account online and set your password.<\/p>\n<h3 data-start=\"224\" data-end=\"252\">Can&#8217;t Find Your Welcome Pack Email?<\/h3>\n<p data-start=\"254\" data-end=\"339\">If you&#8217;ve had an account with us for quite some time, and can\u2019t locate your Welcome Pack email, not to worry. Our Online Team will be happy to assist with getting you set up.<\/p>\n<p>Click the button below to email our Online Team with the following details:<\/p>\n<ul>\n<li data-start=\"891\" data-end=\"909\">\n<p data-start=\"893\" data-end=\"909\">Your full name<\/p>\n<\/li>\n<li data-start=\"910\" data-end=\"933\">\n<p data-start=\"912\" data-end=\"933\">Your account number<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li data-start=\"934\" data-end=\"987\">\n<p data-start=\"936\" data-end=\"987\">The email address you would like to use to log in<\/p>\n<\/li>\n<\/ul>\n<p><strong>Please note: For security reasons, the request must come from the account holder.<\/strong>[\/vc_column_text][vc_btn title=&#8221;E-mail Online Team&#8221; color=&#8221;warning&#8221; css=&#8221;&#8221; link=&#8221;url:mailto%3Acustomer.service%40turnbull.co.uk|title:E-mail%20Online%20Team|target:_blank&#8221;][vc_separator color=&#8221;orange&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Open a trade account with us and enjoy trade discounts and exclusive benefits including access to bulk pricing, statements and much more.<\/p>\n","protected":false},"author":14,"featured_media":19481,"parent":31,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19230","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Trade Account Online Request | Access Your Account Today | Turnbull<\/title>\n<meta name=\"description\" content=\"Open a trade account with us and enjoy trade discounts and exclusive benefits including access to bulk pricing, statements and much more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.turnbull.co.uk\/cms\/customer-service\/online-account-request\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Trade Account Online Request | Access Your Account Today | Turnbull\" \/>\n<meta property=\"og:description\" content=\"Open a trade account with us and enjoy trade discounts and exclusive benefits including access to bulk pricing, statements and much more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.turnbull.co.uk\/cms\/customer-service\/online-account-request\/\" \/>\n<meta property=\"og:site_name\" content=\"Turnbull &amp; 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