Customer Testimonials

We’ve just finished our dream kitchen with Turnbull and couldn’t be happier. Sophie, Hayley and Olivia were amazing from start to finish, so lovely to work with and always happy to help. They answered all our (many!) questions and somehow made sure all the decisions never felt overwhelming. They really took the time to understand what we wanted and guided us through everything with so much care. The kitchen has turned out even better than we imagined and we honestly couldn’t recommend them enough. Read Less

A Seamless Bathroom Renovation Experience. I cannot praise Turnbulls of Lincoln enough for the exceptional service they provided in renovating my mother’s bathroom. From the initial consultation to the final touches, the entire process was smooth and stress-free. Stacey and Sophie, were both incredibly professional and patient. They listened and understood the specific needs of my elderly mother, who has dementia, and worked diligently to create a safe and modern bathroom that would accommodate her needs. Sophie’s expertise in design and her ability to visualize and communicate ideas were invaluable. She was always available to answer questions and address concerns, and she went above and beyond to ensure that every detail was perfect. Alex Rook, the skilled installer, executed the project flawlessly. His attention to detail and commitment to quality were evident in every aspect of his work. I would highly recommend Turnbulls of Lincoln to anyone seeking a reliable and trustworthy company for their kitchen or bathroom renovation needs. Their dedication to customer satisfaction is truly commendable. Thank you. Read Less

I cannot rate Turnbulls highly enough . Having already had designs and quotes in from other companies, I wandered into the showroom just to look round , and boy am I pleased I did . Wayne introduced himself , I couldn’t give him much of a brief , all I knew was that I wanted a hide and slide oven and an island , not much for him to go on !! A much appreciated cup of tea was brought to me ( one of what was to become many ) thank you Stacey. Wayne and I then sat down to chat about what I would like in the kitchen , other than the above mentioned, my budget , I sort of knew what I didn’t want to spend rather than what I did , again not much help . I was able to give Wayne the kitchen dimensions and the new area to be created after having walls that were to be knocked down , making for an open plan kitchen . We had a really good long chat ,he took me round the show room to give me some ideas on what they had to offer , I was very impressed, lots of choice , but not so many it just left you confused , like some places !! And superb quality , by the time I left there I had already made up my mind that I wanted to work with Wayne , he made me feel relaxed , gave me confidence, not only in him but also in myself for taking on a project of this size on my own. Wayne rang to say the design was done , so I went back and we went through the plans , which I was over the moon with then on to styles , colours etc , one of the most important things Wayne said to me ( when I had the what if questions ) was to remember I was doing this for me and to go for what I wanted , I chose a colour for units then for my island , but kept being drawn to a certain one , which turned out to have a very emotional and personal connection for me , so that’s the one I went with , the project grew legs as they do , new appliances etc etc . I don’t know how many times I went back and forth with questions , mind changes , concerns, but not once did I ever feel I was being a nuisance , nothing was ever to much trouble , if wayne wasn’t about Stacey was always on hand to help , they make a great team . Wayne hadn’t just designed a kitchen and left it at that he was invested in the whole project , designed the new cloakroom as well , really took me out my comfort zone on colours , with Stacey’s reassurance I made my choice . Wayne came out when the fitters were due to arrive and also the worktop measuring . He really did go above and beyond , his advice on so many things from lights , to radiators , paint colours , tradespeople , all this has led to an amazing kitchen and cloakroom , I am over the moon with them . I could write pages on just how happy I am with the help ,advice ,support and sheer brilliance of Wayne and Stacey . I have my dream kitchen and I couldn’t be happier . Thank you , doesn’t seem nearly enough , for everything you have done for me . I’ve had a tough few years and you brought light back into . ❤️. I wouldn’t hesitate in using you again ,or recommending to family and friends . Read Less

Emily designed both my main bathroom and cloakroom, and I couldn’t be happier with the results. From the very beginning, she was friendly, professional, knowledgeable, and genuinely cared about getting everything just right. She was always on hand to offer help and advice on my chosen products, making the whole process feel smooth and stress-free. Although the installation and project management were handled by a separate company, they worked directly with Emily throughout. Any issues that arose were dealt with quickly and professionally, thanks to her efficient communication and attention to detail. I would recommend Emily in a heartbeat. I’m already planning to have my en suite done next year and will most definitely be using Emily’s services again. Read Less

We had a new bathroom suite and accessories from Turnbull at Newark. We had no idea Newark had a kitchen and bathroom showroom, which has since been moved to a purpose built building on the site by the trade counter in Newark. It is stunning and you can see layouts of bathrooms and kitchens and feel the quality. Jack Turner was a great help to us, eager to please and really helpful. He had a good knowledge of the products we wanted and pointed us to better quality or products more suited to what we needed them for. There was a hiccup with the shower design but we soon recified that. Overall, we are happy with the service we received and the quality of the products. Read Less