On our first visit to Turnbull’s, it was great to be in a showroom with plenty of space and just enough kitchen displays to get an idea what they were all about. Unlike certain other kitchen companies that seem to cram as many kitchens into their showrooms and always appear to have a sale on!
Wayne Winter quietly introduced himself to us and then allowed us to browse the showroom. We then started to discuss our ideas with Wayne, including the “must haves” and those “nice to haves, but no… Read More
On our first visit to Turnbull’s, it was great to be in a showroom with plenty of space and just enough kitchen displays to get an idea what they were all about. Unlike certain other kitchen companies that seem to cram as many kitchens into their showrooms and always appear to have a sale on!
Wayne Winter quietly introduced himself to us and then allowed us to browse the showroom. We then started to discuss our ideas with Wayne, including the “must haves” and those “nice to haves, but not essential”. Having listened carefully to our ideas, Wayne explained how he would work with us to get what we wanted. A further appointment was made the following week, with room measurements and a rough proposed lay out to start the design process. It was clear that Wayne had taken on board lots of what we had said previously, he had as many questions for us as we had for him. It was at this point that the subject of Budget was brought up. It is so important to have a realistic budget in mind right from the start, we told him the region in which our budget was and that it included installation costs too. From previous experience too many kitchen designers want to design a kitchen with all the bells and whistles with no real regard for the customers real world budget.
Wayne set to work designing our new kitchen. A further meeting was arranged to go through the first draft of his design. As you might expect there were things that needed to be tweaked, In all, 3 revisions of the design were required, as well as a site visit to get the final draft.
We then moved on to the installation phase, ee received a few quotes and met with Steve Mills of M Kitchen Fitting. Steve visited our property to discuss the installation, introducing us to the Electrician, Plumber and Plasterer that he always uses for kitchen installations. We were impressed with the way each of these tradespeople discussed and explained how the work was to be done and the time scales involved. We set aside four weeks for the whole job to be completed. This time frame would involve removing the old kitchen units, range oven, capping off the gas supply and re-routing the electrics for the new induction hob, removing the old fridge freezer, preparing the central heating pipework for a new radiator to be fitted, repositioning of ceiling downlights to meet with the new positions of kitchen units, electric sockets and switches that had to be moved and in one case brought up to spec following the previous kitchen fitter taking liberties with power circuits! The old tiles had to be removed and walls subsequently repaired and replastered. All of this preparation work was done within the first week under Steve’s supervision and project management. The new kitchen units were delivered by Turnbull’s on the second Monday, Steve has a very efficient method of getting the units into position on delivery allowing for appliances etc to be stored in the garage until required. Steve worked in a clear and methodical way, always arriving before 8 am, he took time to discuss the finer details of unit positions, explaining what he was doing that day and why. He called in the other tradespeople when required to minimise delays and disruption. All of the tradespeople working on our new kitchen were very respectful of our property and space, with their work being carried out to a high standard and very tidily too. And so, after, 4 weeks and 2 days (we didn’t facture in the Bank Holiday and a wedding we had to attend) the kitchen was completed! We drew up a snag list of just three minor things. one of which was a couple of doors didn’t have their bumpers fitted. Between Wayne, Steve and the other tradespeople they exceeded our expectations and most importantly of all it was on budget. Highly recommended! Read Less