Top 10 Reasons to Shop at Turnbull Builders Merchant

At Turnbull, exceptional customer service is at the heart of everything we do.

Whether you’re a seasoned trade professional or tackling a weekend DIY project, here are 10 reasons to choose Turnbull for your next job.

Approx reading time: 3 minutes

1. Family-run since 1895

First opened as a small yard in Sleaford in 1895, Turnbull and Co Ltd was acquired by the Hopkins family in the 1980s. We remain a proud family business with strong local roots, delivering personal service across Lincolnshire and Nottinghamshire.

2. Flexible Account Options

Guest checkout (no account required)
Standard online account, simply sign up after checkout
Trade Credit or Trade Cash accounts

4. Experienced and Knowledgeable Staff

There are a number of counter traders available on the shop floor every day. These are skilled sales staff, knowledgeable about their products, often with industry experience, and able to help with technical choices.

They’ll put together your order, handle payment and organise your delivery, making sure you’ve got everything you need for the job. The warehouse teams are there to load purchases in stores and in the yards.  Some are specialist operators of timber saws and other heavy machinery.

Turnbull is a local business supplying a wide range of trade quality products and specialist materials at trade prices.  You’ll be dealing with a knowledgeable team who are there to help you find exactly what you need.

Some of our skilled sales staff have worked in trades themselves before joining Turnbull.  They receive training from manufacturing technical teams and often visit UK factories to understand product application in depth.

5. Free Kitchen & Bathroom Design

We have been designing and supplying kitchens and bathrooms for over 45 years. Our Boston, Brigg, Lincoln, Sleaford, Horncastle and Newark branches have kitchen and bathroom showrooms so you can browse the latest designs and look at layout solutions.

Book a free consultation with one of our trained designers who can take you through the steps of planning, ordering, and the staged delivery of your dream kitchen or bathroom. They’ll happily liaise with the trade professional you’ve engaged to complete the fitting so that everything goes smoothly and to schedule.

6. Dedicated Branches Across Building, Plumbing & Showrooms

Building Supplies Branches
Offering a range of ‘Heavyside’ goods – that’s building materials like bricks, blocks, tiles, drainage, lintels, timber and joinery, aggregates and insulation alongside paving slabs.

Plumbing Supplies Branches
Offering ‘Lightside’ goods like heating and plumbing supplies, decorating materials, tools, electrical fittings and all kinds of fixings, along with bathroom accessories such as toilet seats and taps. Our Showrooms are also on site, or nearby.

7. Backed by the Builders Merchant Federation (BMF)

Builders’ Merchants registered with the BMF are signed up to industry standards for quality of goods supplied to customers, as well as for staff training, product knowledge and site safety.  We use the group buying power of the BMF to negotiate excellent pricing deals which we pass on to you.

8. Sourced for Quality and Value

As an independent builders’ merchant, we source carefully selected quality, mid-range products and brands that are value for money for our customers.  If you’re looking for more choice, and you’re not happy with the quality of what you’re seeing elsewhere, then pay us a visit.

Our suppliers are mostly UK-based and our sales teams have visited their factories and seen the manufacturing processes themselves.  Our supply chain is certified so customers can be assured that imported timber or paving, for example,  are from sustainable or ethical sources.

Many of our paving, brick and block deliveries come direct from the manufacturer who use Turnbull as a retailer and distributor.

9. Expert Trade Mornings

A builder’s merchant like Turnbulls acts as a hub for professional trade info exchange and training.  Sales representatives from UK suppliers and manufacturers visit to demonstrate the latest products, and our sales teams and local customers get hands on with the new products, and to ask specific technical questions about performance and application.  These often take place early in the morning to avoid clashing with everyone’s schedule for the day.  Pies, pasties and hot coffee always help get the brain working and keep everyone happy.

10. Free Local Delivery

We’re proud to offer free local delivery within 20 miles of our branches, usually within 2-3 working days from time of order.

Our company fleet consists of small vans, craned HIAB vehicles and HGV’s to cover a wide range order requirements, from a box of nails or a bag of sand up to a whole house renovation.